Thank you for choosing Providence Surgery Center for your outpatient procedure. Your satisfaction is very important to us. After your visit you will receive a patient satisfaction survey in the mail. We hope you will fill out the survey and return it in the envelope provided. Please tell us how we did. All suggestions and comments are appreciated.
Thank you for your help.
Nancy Shooshtari, CEO
GRIEVANCE POLICY
Submission and Investigation of Grievances
You have the right to have your verbal or written grievances submitted, investigated and to receive a written notice of the Center’s Decision.
The following are the names and/or agencies you may contact:
Providence Surgery Center
902 North Orange Street
Missoula, MT 59802
You may contact your state representative to report a complaint:
Montana State Auditor’s Office
840 Helena Avenue
Helena, MT 59601
(406) 444-2040
1-800-332-6148 (MT)
Sites for address and phone numbers of regulatory agencies:
Medicare Ombudsman Web site: www.cms.hhs.gov/center/ombudsman.asp
Medicare: www.medicare.gov or call 1-800-MEDICARE (1-800-633-4227)